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| QUALITY PROGRAM |
Our quality programs are based on the process approach as outlined in ISO 9001: 2000.
Our Rochester, NY facility is certified to:
 QS 9000: 2000 (click to download cert)
ISO 9001: 2000 (click to download cert)
Product quality planning begins with a request for quotation. Engineering, Manufacturing, and Quality personnel develop and track the production process to insure customer satisfaction. Documentation includes:
Flow Diagrams
(Process) Failure Modes and Effects Analysis
Control Plans / Inspection Instructions
Gage Repeatability and Reproducibility Studies
A production approval process exists for both new parts and repeat orders. Our Quality Personnel insure all requirements are met using:
Complete part layouts
Statistical Analysis, including: X-R charts, histograms, capability analysis
Inspection equipment calibration is NIST traceable. Contracted calibration services are ISO/IEC 17025 accredited where applicable. Our inspection equipment includes:
Optical Comparators
Surface Finish Testing
Hardness Testing
Thread Verification
Custom gaging for part specific features
Standard hand held gages (micrometers, pin gages, etc)
Our quality department maintains complete records of part quality and lot traceability to raw materials. | | |
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